Testimonials
Client Testimonials
See why our clients love HiddenGem Media
“This is probably one of the best experiences I’ve had working with any company, in any vertical, ever, anywhere”
Tyler Coon · Owner, Reflections Resorts “I do look at it as a return on investment and Dustin & the team delivered on that return very quickly, I’ve been very pleased with the experience”
Ian Joseph · Owner, Branch “To do $300,000 in Direct Bookings on 1 brand, 1 property, even if it has multiple cabins. To do that much revenue in 1 month… feels really good”
Fred Boothby · Owner, Stay Paradise Pointe “And just like Isaac French recommended me HiddenGem Media, I’d do the same in a heartbeat to anyone out there listening to this”
Patryk Swietek · Owner, The Cohost Company “You really have to use a company like HiddenGem and in my opinion they are the very best… Not just organic content but having the full funnel”
Brian Meyer · Owner, FLOHOM “It’s a no brainer, I’m telling you it’s worth the investment, I know if can be a huge question mark or huge spend, but it’s 100% worth it.”
John Hildebrand · Owner, Myrinn “Since working with HiddenGem Media, we’ve gone from 0% Direct Bookings to 88%… and this past year it’s been over $400,000 in Revenue”
Chris Broomfield · Owner, Evergreen Cabins “Since working with HiddenGem we’ve seen amazing results from our return on ad spend, to our occupancy rates, to the feedback from the content.”
Kevin Ferguson · Owner, Starlight Haven “The quality of our content seems to be attracting a lot of attention, bookings have been up considerably over last year and we’ve seen a big increase in ROAS on our ad spend, particularly on Meta.”
Brett Turner · Owner, Asheville River Cabins “HiddenGem truly feels like an extension of our in-house team. If you are in the hospitality industry and considering working with them, we couldn’t recommend them more!”
Ashley Timber · Owner, Stay on 30A “I would highly recommend HiddenGem because, I mean, the results show for themselves”
Bryan Hoover · Owner, Hiawassee Glamping “It is some of the highest ROI you’ll find. It can feel like a big investment, but a lot of what you’re investing in is valuable for years and years.”
Jacob Sablosky · Owner, Green Springs Inn
FAQ
Diligence answers
How does the guarantee work?
We will generate more new direct booking revenue each month through our social media discovery funnel, then what you’re paying for our marketing services, otherwise you don't pay us.
How long does it take to see results (more bookings)?
Our goal is to get you results and growth as soon as possible. Through our proven process, we’ve been able to streamline onboarding and have all the necessary setup completed within 1 month, then in month 2, testing to customize the strategy for your specific business & target audience and then getting real results (more direct bookings) by month 3.
What kind of properties is this Marketing Strategy best for?
These marketing strategies are best for experiential stays that present well visually. Especially if you are within the Cabin, Unique or Luxury categories along with anything waterfront, mountainside or even countryside. This marketing does not work well for condos, townhouses or traditional urban single family residences.
Who takes care of gathering video footage for marketing?
We take care of all content gathering and enhancement. We know how important this is to marketing performance and have gotten very efficient at gathering the highest quality photo & video footage of properties that stands out from the competition, showcase the experience and resonates with the ideal target audience.
Do you organize any Influencers or Content Creator collaborations?
Yes we have actually built up a network of talented content creators and travel influencers and know how to effectively collaborate to maximize the benefits we can get from it.
What if I need changes made to my website or funnel?
If you ever need any changes to your website or marketing funnel, we are very quick to provide updates and offer support wherever needed.
Will my website connect to my Property Management Software?
Yes, our custom WordPress websites can be integrated with every major Property Management Software including but not limited to Cloudbeds, ResNexus, Guesty, Hostaway, Lodgify, Hospitable, OwnerRez, Hostfully and more
What if I choose to stop using your marketing services?
If you no longer wish to continue with our marketing services (which our client retention is above 98%) we have a very smooth off boarding process that ensures you have admin access to everything we’ve built and done for you including your website, CRM and all marketing assets. Additionally, we provide you with free access to our Mastermind program which teaches you how to handle all of your marketing in-house. We don’t ever want any client to feel chained to our services but rather choose to remain with us out of complete satisfaction!
Will I own everything from the custom website to all the marketing assets?
Yes, you will have 100% admin control over everything from the website, the email marketing CRM, the social media pages and everything else we help you create and grow while working with us. We don't want to ever have clients feel chained to us so we make sure everything is owned & controlled by your business, not ours.
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More direct bookings. Guaranteed.
For resorts & experiential stays with 10+ units doing $100K+/month.