Privacy Policy

Welcome to HiddenGem Media. We are committed to protecting the privacy of our visitors while they interact with the content, products, and services on our site hiddengem.media. This Privacy Policy applies to our website and governs our data collection, processing, and usage practices. By using the website, you consent to the data practices described in this policy.

Information Collection and Use:

  1. Information You Provide:
    • Email Subscription: You may opt to provide your email address to subscribe to our marketing newsletters. Your submission of an email address to the subscription form constitutes your express consent to receive communications from us.
    • Contact Forms: If you contact us via the website form, you voluntarily provide us with your name, email address, and the content of your message. This information is used only to respond to your inquiries.
  2. Information We Collect Automatically:
    • Google Analytics: We use Google Analytics to measure and evaluate access to and traffic on the Public Area of the website, and create user navigation reports for our site administrators. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate Users’ activity on our site.

Cookies and Tracking Technologies:

We use cookies to personalize and enhance your experience on our site. Cookies help us understand user behavior, tell us which parts of our website people have visited, and facilitate the effectiveness of advertisements and web searches. We also use cookies to optimize the user experience. You can manage your cookie preferences via your browser settings. Learn more about our Cookies Policy here.

Use of Your Personal Information:

We use the information we collect to:

  • Operate the website and deliver the services.
  • Respond to customer service requests, questions and concerns.
  • Send you requested product or service information.
  • Keep you informed about special offers and services of HiddenGem Media and selected third parties.

Sharing of Your Personal Information:

We do not sell, rent, or share personal information with third parties for their promotional purposes.

Security of Your Personal Information:

We employ industry-standard security measures designed to protect the security of all information submitted through the website. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data.

User Rights:

You may have certain rights regarding your personal information, depending on your location. Generally, these rights include:

  • The right to access your personal information;
  • The right to update or correct this information;
  • The right to object to the use of your information;
  • The right to request that your personal information be deleted or restricted from further use;
  • The right to unsubscribe from us contacting you for marketing purposes;
  • The right to complain to a regulatory authority about our data collection and processing activities.

Changes to This Privacy Policy:

We reserve the right to change this privacy policy from time to time. If we make any changes, we will post those changes on this page and update the effective date of this policy.

Contact Information:

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at contact@hiddengem.media.

Services

Social Media

Email Marketing

Facebook Ads

Website Build

Case Studies

Evergreen Cabins

Case Study 1

FLOHOM

Case Study 2

Paradise Pointe

Case Study 3

Starlight Haven

Case Study 4

How does the guarantee work?

We will generate more new direct booking revenue each month through our social media discovery funnel, then what you’re paying for our marketing services, otherwise you don't pay us.

Our goal is to get you results and growth as soon as possible. Through our proven process, we’ve been able to streamline onboarding and have all the necessary setup completed within 1 month, then in month 2, testing to customize the strategy for your specific business & target audience and then getting real results (more direct bookings) by month 3.

These marketing strategies are best for experiential stays that present well visually. Especially if you are within the Cabin, Unique or Luxury categories along with anything waterfront, mountainside or even countryside. This marketing does not work well for condos, townhouses or traditional urban single family residences.

We take care of all content gathering and enhancement. We know how important this is to marketing performance and have gotten very efficient at gathering the highest quality photo & video footage of properties that stands out from the competition, showcase the experience and resonates with the ideal target audience.

Yes we have actually built up a network of talented content creators and travel influencers and know how to effectively collaborate to maximize the benefits we can get from it. 

If you ever need any changes to your website or marketing funnel, we are very quick to provide updates and offer support wherever needed.

Yes, our custom WordPress websites can be integrated with every major Property Management Software including but not limited to Cloudbeds, ResNexus, Guesty, Hostaway, Lodgify, Hospitable, OwnerRez, Hostfully and more

If you no longer wish to continue with our marketing services (which our client retention is above 98%) we have a very smooth off boarding process that ensures you have admin access to everything we’ve built and done for you including your website, CRM and all marketing assets. Additionally, we provide you with free access to our Mastermind program which teaches you how to handle all of your marketing in-house. We don’t ever want any client to feel chained to our services but rather choose to remain with us out of complete satisfaction!

Yes, you will have 100% admin control over everything from the website, the email marketing CRM, the social media pages and everything else we help you create and grow while working with us. We don't want to ever have clients feel chained to us so we make sure everything is owned & controlled by your business, not ours.

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